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Delete your account

You can close your SeamFlow account at any time, and take a copy of your records with you first.

From inside the app (fastest)

If you can still sign in, this is the quickest route and you stay in control of it throughout.

  1. Open SeamFlow and go to Settings.
  2. Under Account, tap “Delete my account”.
  3. Download a copy of your data if you want one, confirm it is you, and confirm the deletion.

If you no longer have the app

Write to us from the email address on the account and we will start the same process for you. We may ask a question or two to confirm the account is yours — we will never ask for your password.

Email us to delete my account

What happens

Deletion removes your account and the records attached to it. Here is exactly what that covers.

Erased

  • Your profile and sign-in — you will not be able to log back in
  • Your clients and their measurements, orders, group orders and invoices
  • Every photo you uploaded, including your public page
  • Your requests, offers and saved measurements

Kept

  • Messages you sent stay in the other person’s conversation, with your name and their contents removed.
  • Anonymous records with nothing personal in them, where they are needed to keep the app working for others.

You have 30 days to change your mind

Nothing is erased immediately. Your public page disappears straight away and notifications stop, but your records stay untouched for 30 days — sign in during that time and tap “Keep my account” to cancel. After 30 days it is permanent and we cannot recover it.

For more on what we store and why, see our Privacy Policy.